FAQs

General Questions Hardware and Software Compatibility Questions
Qmotions-Golf™ Swing Arm Assembly Questions
Partnership and Distributorship Questions
Availability and How to Purchase Questions


GENERAL QUESTIONS


What is the price of the Qmotions-Golf™ Full Motion Game Controller?
The Qmotions-Golf™ PC Bundle is priced at only $249.95. This includes:
• The Qmotions-Golf™ Swing Arm Assembly (Floor Unit)
• The Qmotions-Golf™ Installation Software CD and Qmotions-Golf™ User's Manual . EA SPORTS™ Tiger Woods PGA TOURŪ 2004.

The Qmotions-Golf™ PC Unbundled is priced at $199.99.
The unbundled does not include the EA SPORTS™ Tiger Woods PGA TOURŪ 2004.

The Qmotions-Golf™ for Xbox is priced at $199.95. This version does not include the EA SPORTS™ Tiger Woods PGA TOURŪ 2004 or 2005 for Xbox.


What do I need to get started and play?
You will need a computer/game console with the following minimum software and hardware requirements:
• Windows XP
• 900 MHz or Higher (for a better gaming experience use Pentium 4)
• 128 MB or more of memory (RAM)
USB port
• 8x or faster CD/DVD ROM drive
• 1.3 GB or more of Hard Disk space
• Video : 16 MB (for a better gaming experience use a 128 MB video card) DirectX 9.0b compatible video card such as nVidia (TNT, TNT2, GeForce or better); ATI (Rage 128, Radeon or better); PowerVR (Kyro or Kyro II)
• Sound: DirectX 9.0b compatible sound card


How accurately does the product convert an actual golf game?
The Qmotions-Golf™ Full Motion Game Controller measures both swing speed and direction. Extensive testing has shown both measurements are sufficient to provide an accurate representation of the player's golf swing.


Can the Qmotions-Golf™ Full Motion Game Controller be used for training?
Absolutely! The Qmotions-Golf™ Full Motion Game Controller (PC Version) includes a Swing Statistics feature contained in a dedicated stand-alone module that tracks swing data allowing the player to monitor swing performance over time. Available for registered uses is an online expanded analysis tool were registered can upload their swing statistics.


I am an avid golfer and I plan to use the Qmotions-Golf™ Full Motion Game Controller for practice. It is therefore very important that the swing arm assembly is realistic and doesn't make bad shots into good ones (as if using a beginner setting). I read one review that said this is the case. Is this true?
Levels of difficulty are part of all popular golf game titles. These features are supported in the PC version conjunction with the use of the Qmotions-Golf™ Full Motion Game Controller. Expert mode can be used for those players who want the closest thing to a real life golf round, while Rookie or Novice mode makes the golf game more fun for beginning and junior players.


Where can the Qmotions-Golf™ Full Motion Game Controller be used?
The Qmotions-Golf™ Full Motion Game Controller can be used anywhere you have access to a PC or Xbox game console- at your home, office, hotel room, or anywhere else! If space is tight, players can use a single shorter golf club like a 9-iron because the Qmotions-Golf™ Full Motion Game Controller can translate the swing of a short club like a 9-iron into any club in your bag. even the biggest of oversized drivers!


The area where we plan to use the Qmotions-Golf™ Full Motion Game Controller in is somewhat limited by its relatively small space. Can the Qmotions-Golf™ Full Motion Game Controller still be played in small spaces?
Players may use a short club to play all shots including drives if they desire. Using Qmotions-Golf™'s software-selected clubs feature, the software automatically chooses a club for the user based on the distance to the hole, and the flight characteristics of that club. The Qmotions-Golf™ Active Golf Game Controller then uses the capabilities of the selected club, combined with the actual club head speed and ball impact direction generated by the users' swing to calculate the resulting flight of the ball. This allows players to use a short iron in constrained areas instead of having to use long-shafted clubs. The Qmotions-Golf™ Software will translate the user's swing speed and direction into the computer-selected club's distance, thereby eliminating the need to use a full complement of long clubs in small areas.


Can more than one player use the Qmotions-Golf™ Full Motion Game Controller at one time?
Yes. Up to four players can play the EA SPORTS™ Tiger Woods PGA TOURŪ 2004 /2005 game at one time - just like a real foursome. The Qmotions-Golf™ Full Motion Game Controller accepts input and translates it into the actual golf shots for everyone playing the game.


Can players select the golf course they want to play?
Yes. All 18 golf courses included in the EA SPORTS™ Tiger Woods PGA TOURŪ 2004 game are available using the Qmotions-Golf™ Full Motion Game Controller. For a list of available courses please consult the EA SPORTS™ Tiger Woods PGA TOURŪ 2004 /2005 game.


Does the Qmotions-Golf™ Full Motion Game Controller work for left-handed as well as right-handed golfers?
Yes. Both right- and left-handed play is supported. The Qmotions-Golf™ Swing Arm Assembly allows players to swing from either side and the Qmotions-Golf™ Software allows players to switch back and forth from right- to left-handed play.


Will the Qmotions-Golf™ Full Motion Game Controller track scores and statistics for multiple players?
Yes. Each player's score is recorded by the EA SPORTS™ Tiger Woods PGA TOURŪ 2004/2005 game, and individual players' swing statistics are tracked within the Qmotions-Golf™ software. Swing statistics are tracked by individual golf club to better analyze play.


I already own a Dennco Swing Groover II golf trainer? Can I purchase the Qmotions-Golf™ software and electronics to interface to my unit.
There is no upgrade kit that allows customers who already own a Dennco swing arm assembly like the Swing Groover ll, the electronics incorporated and applied are different from the said units.


What sort of warranty does Qmotions offer on the Qmotions-Golf™ Active Golf Game Controller?
Check our Order Policy.


Can I get replacement
Yes, We carry and sell replacement parts. All you need to do is access the Qmotions Online Store at: http://www.QMotions.com or call 1-866-4Qmotions (866-476-6846) and we will have your replacement part sent to you.


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HARDWARE AND SOFTWARE COMPATIBILITY QUESTIONS


Will Qmotions support additional game consoles like Sony PS2, Microsoft's XBox, and Nintendo's GameCube?
Qmotions intends to support all major game consoles. Qmotions has released the XBOX version for Qmotions-Golf™ and is now available online or through our authorized retailers. Efforts are currently underway to expand support to include most popular gaming consoles available today.


Does Qmotions plan to support additional popular golf game titles?
The Qmotions-Golf™ Full Motion Game Controller currently integrates with EA SPORTS™ Tiger Woods PGA TOURŪ 2004 and 2005 as well as MS Links. We offer free downloads of the Qmotions-Golf™ sofware for you to be able to play these game titles. Please follow this link to our downloads page.


Can I use an older version of EA SPORTS™ Tiger Woods PGA TourŪ that I already own?
The Qmotions-Golf™ Full Motion Game Controller is compatible with the most recent version of the EA SPORTS™ Tiger Woods PGA TOURŪ 2004 game which is included in the bundled version.. Older versions may work, but have not been tested and are therefore not supported. We are happy to announce that the Qmotions Software that inetgrates with the new EA SPORTS™ Tiger Woods PGA TOURŪ 2005 is now available as a free download for existing users.


Is the Qmotions-Golf™ Full Motion Game Controller compatible with everyday television sets?
Yes, although there are specific requirements. If the television can be used as a computer monitor, then it will likely work however the resolution of the television set may not be as good as a computer monitor. Using a television set as the computer monitor will also require a computer graphics card that either has TV-out capabilities, or will allow for connecting the television via RGB, S-Video or RCA cables.


Is the Qmotions-Golf Installation CD easy to install?
Yes, The Qmotions-Golf Installation CD has an easy to follow installation wizard which guides users through the setup process with just a few simple mouse clicks.


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QMOTIONS-GOLF™ SWING ARM ASSEMBLY QUESTIONS


Is the Qmotions-Golf Swing Arm Assembly (Floor Unit) easy to assemble?
Yes it is very easy to assemble, All the necessary hardware is included, as well as quick start guide with detailed instructions showing how to assemble the floor unit and install the software.


What if I have a problem using the ™Full Motion Game Controller?
Qmotions, Inc. offers free technical support within one year of your product purchase. Our call center is staffed with knowledgeable first and second level technicians standing by to assist you with any questions you may have. Please call them at 951-786-9834. Technical Suppor is available Monday to Friday from 9:00 a.m. to 5:00 p.m. PST or email at: customerservice@Qmotions.com


When is Technical Support available?
Technical Support is available Monday through Friday from 9:00 a.m. to 5:00 p.m. PST. Send us an email at customerservice@Qmotions.com or better yet call us direct at 951-786-9834.


How much does Technical Support cost?
Technical Support is provided free of charge to users during the first year of use. Technical Support agreements are available for a nominal charge beyond the first year.


Are you going to have any updates available?
Yes, we provide updates in our website for registered users. Please access our updates page at: http://www.Qmotions.com/golf_download.html


Can I get replacement parts for my product?
Yes, We carry and sell replacement parts. Please access our online store at: http://www.QMotions
.com


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PARTNERSHIP AND DISTRIBUTORSHIP QUESTIONS

What are the requirements for becoming a Qmotions Distributor?
Please contact Dennco, our master distributor for specific details of our Authorized Distributor programs. Following is their infomation:
21 Northwestern Drive Salem, New Hampshire 03079
Telephone: 603-898-0004
Sales E-mail: sales@clubchamp.com


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AVAILABILITY AND HOW TO PURCHASE QUESTIONS


Is the Qmotions-Golf™ Full Motion Game Controller available worldwide?
Please visit our authorized retailers section and browse through our expanding list of resellers. You can also purchase the Qmotions-Baseball™ Full Motion Game Controller direct from www.QMotions.com.


How is the product priced for international markets? In other words, I live in Canada and I'd like to purchase the Qmotions-Golf™ Full Motion Game Controller - how much will it cost?
Customers ordering from the Qmotions website (http://www.QMotions.com) must pay by credit card. Your credit card vendor will convert the price to your native currency based on the exchange rate at the time of sale. Pricing through our authorized resellers varies.


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